What To Do First
Stop the incoming water, often by just closing a valve. If necessary, call a plumber.
Get restoration help immediately. Prompt action now will save time and money.
Consider finance. Does insurance cover the loss; and what is the deductible?
Stay Safe
Be careful of a “slip and fall” accident on wet floors.
Don’t turn electrical appliances on and off while standing on any wet floor.
Don’t turn ceiling light on and off while the ceiling is wet.
Don’t use your household vacuum to try to remove the water.
Consider turning off breakers to affected rooms.
In case of structural damage such as sagging wet ceiling, stay out of those areas.
In case of sewage back flow don’t walk in affected areas. If you absolutely must handle contaminated materials, wear rubber gloves and protective clothing.
Help Speed Drying
If possible, keep the indoor temperature at or below 70 degrees Fahrenheit (21degrees Celsius) until the technician arrives.
Turn on air conditioning and fans or open windows unless it is very humid out doors.
Mop up excess water as soon as possible.
Hang wet fabrics.
Protect Contents
Remove valuables, breakables, and lightweight furniture from affected areas.
Remove wet books and magazines because their inks may easily run and stain.
Place foil or plastic between furniture legs and wet carpet to reduce staining.
Hang draperies so they do not contact flooring, which will prevent water circles.
Prop up or hang wet cushions, pillows, etc.
Open drawers and cabinet doors (do not force).
Wipe water from wood furniture.
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